Privacy & Data Protection

WE88 Privacy Policy — Your data is completely safe with us

Find out how your personal information is collected, used, and protected — explained in plain English.

Last Updated: January 2026 18+
Important: By using WE88, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team.
1 Introduction & Purpose

WE88 (www.we88.bz) is a trusted online gaming platform serving gaming enthusiasts in Bangladesh and around the world. We believe privacy is a fundamental right for every user. This Privacy Policy is designed to give you complete transparency into what information WE88 collects, how it is used, and the measures we take to keep your data secure.

This Privacy Policy applies to the WE88 website, mobile app, and all digital services. It takes effect from the moment you register, log in, or use any feature on our platform.

WE88 treats its users' privacy not merely as a legal obligation, but as a cornerstone of trust. We follow international data protection standards and handle every user's information with the highest level of respect.

2 What information is collected

WE88 only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data. The categories of information we collect are outlined below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, mobile number Account communications and security alerts
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security Verification & Fraud Prevention
Gaming Information Betting history, game activity Responsible Gaming Monitoring
Our commitment: WE88 never uses your information for marketing without your consent. You can opt out of marketing communications at any time.
3 Purpose of Data Use

WE88 uses the information it collects solely for the specific purposes listed below. We never use your data beyond these stated purposes:

  • Account Management: To verify registration, authenticate logins, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: For legal compliance and age verification purposes.
  • Customer Support: To resolve your issues quickly.
  • Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: To identify signs of addiction and provide timely assistance.
  • Platform Improvement: To enhance your gaming experience.
  • Legal Obligations: To comply with applicable laws and regulations.
Please note: We do not use any data for profiling or automated decision-making. Every decision is subject to human review.
4 Data Sharing & Disclosure Policy

WE88 never sells your personal information. However, there are limited circumstances where sharing data with third parties may be necessary, as detailed below:

  • Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions. They operate under their own independent privacy policies.
  • Technology Partners: Server hosting, encryption, and cybersecurity providers operate under NDA and are not permitted to use your data independently.
  • Game Provider: Licensed game providers operating live casino and other games receive only game-related data.
  • Legal Authorities: Information required by law is provided in response to valid, written requests from law enforcement authorities.
What we never do: WE88 never sells or transfers your personal information to advertisers, data brokers, or any other third parties.
6 Data Security Measures

WE88 uses industry-leading technology to protect your information. Our security infrastructure operates across multiple layers to prevent data breaches and unauthorized access:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted to the same standard used in the banking sector.
  • AES-256 Storage Encryption: Data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Real-time protection against cyber attacks.
  • Regular Security Audits: Regular system audits conducted by independent third parties.
  • Staff Training: All staff undergo rigorous data protection training.
Response to Security Incidents: In the event of a data leak or security breach at WE88, we will notify affected users within 72 hours and take all necessary action.
7 Your Data Rights

Under WE88's Privacy Policy, you have the following rights regarding your personal information:

Your Data Rights

WE88 gives you full control over your information

Right to Access

You can find out at any time what information WE88 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your personal information be deleted after your account is closed.

Right to Restrict Processing

You may request that we restrict the use of your data to specific purposes.

Right to Data Portability

You may request a download of your information in a structured format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise your rights: To exercise any of your rights, reach out to our support team. We will respond to your request within 30 days.
8 Data Retention Period

WE88 retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements:

  • Active account data: Retained for the duration of account activity.
  • Transaction records: Retained for 5–7 years in accordance with financial regulations.
  • KYC Documents: Retained for a minimum of 5 years after account closure.
  • Gaming Log: Retained for up to 3 years for responsible gaming monitoring purposes.
  • Communication records: Support tickets and chat logs are retained for up to 2 years.
  • Marketing Preferences: Retained until consent is withdrawn.
Upon Expiry: Once the retention period expires, your data is securely and permanently deleted or fully anonymized, making it impossible to identify you.
9 Protection of Minors

WE88 is strictly prohibited for anyone under 18. We treat the protection of minors as our highest priority and maintain a zero-tolerance policy on this matter.

  • Age is verified at registration and confirmed through the KYC process.
  • Any user found to be under 18 years of age will have their account immediately closed.
  • WE88 does not knowingly collect or store any information from minors.
  • If a parent believes their child is using our platform, please contact our support team immediately.
For parents: Monitor your child's internet use regularly. WE88 recommends using parental control software to restrict access to the platform.
10 Privacy Policy Updates

WE88 may update this Privacy Policy at any time due to business needs, technical changes, or legal updates. When changes are made, we follow the process outlined below:

  • For significant changes, you will be notified in advance via your registered email or a platform notification.
  • The date of any changes is always kept up to date at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree with the updated policy, you may request to close your account at any time.
11 Contact

Feel free to reach out with any questions, concerns, or requests regarding our Privacy Policy. Our data protection team is available 24/7:

  • Live Chat: Click the Live Chat button at the bottom right of the WE88 platform.
  • Email: [email protected] (typically responds within 24 hours)
  • Data Request: Submit a request directly from the "My Data" section in your Account Settings.
For a faster response: Live chat is the fastest way to get help. Our Bangla-speaking support team will answer your questions within minutes.

What makes WE88's Privacy Policy different

How our platform stays ahead in protecting your information

Industry-Standard Encryption

256-bit SSL technology — the same standard used in the banking sector. Every transaction and data exchange is fully encrypted.

Strict KYC Verification

Every account is verified, reducing the risk of fraud and identity theft to virtually zero.

Your Data Is Never Sold

WE88 never sells your data to third parties. Your privacy is not a product we trade.

You Are in Full Control

You can view, update, or delete your data at any time from your Account Settings.

Independent Security Audits

WE88's systems undergo regular third-party security audits, consistently meeting the highest standards.

Full Transparency in English

Our Privacy Policy is written in plain, accessible language so every user can understand it clearly.

Frequently Asked Questions

Privacy Policy FAQs

No, WE88 never sells your personal data to any third party. We only share limited information with partners strictly necessary for service delivery — such as payment processors. These partners operate under strict confidentiality agreements.

Yes, after closing your account you may request deletion of your personal data. However, financial transaction records are required by law to be retained for a specified period. All other data will be deleted or anonymized.

Only with your consent. If you do not opt in to marketing communications during registration, no promotional messages will be sent to your phone number. You can withdraw your marketing consent at any time from your account settings.

WE88's servers operate in secure data centers. For international data transfers, we enforce the highest security standards. Your information is always encrypted and protected, regardless of where the servers are physically located.

Disabling analytics and preference cookies will not affect core site functionality. However, disabling essential cookies required for login sessions and security means you will not be able to stay logged in and certain security features will not work. We therefore recommend keeping essential cookies enabled.
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